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 File stuck in queue
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Jody
Full Member

United Kingdom
140 Posts

Posted - 12/06/2018 :  19:16:59  Show Profile  Reply with Quote
Hi everyone, hope you are all enjoying the nice weather.

I'm sorry to bother you but I have a file stuck in my printer queue. It's, I think what you call a PDF File. I have tried to cancel it and delete it but nothing is happening. At first it would not print off but this evening it did and I thought the problem would have been solved but no, it is still stuck there and will not allow me to print anything else.

I don't know much about laptops but if anyone has an easy solution, it would be very much appreciated.

Thank you,
Jody

nutandboltdarlo
Junior Member

United Kingdom
9 Posts

Posted - 14/06/2018 :  23:12:51 Link directly to this reply  Show Profile  Reply with Quote
This may help, assuming you use Windoes 10 -

https://www.windowscentral.com/how-remove-stuck-print-job-windows-10

It looks a bit technical, depending on your level of expertise, but the screen shots should help.
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nutandboltdarlo
Junior Member

United Kingdom
9 Posts

Posted - 14/06/2018 :  23:14:04 Link directly to this reply  Show Profile  Reply with Quote
That should be Windows 10, of course.
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Jody
Full Member

United Kingdom
140 Posts

Posted - 15/06/2018 :  15:36:15 Link directly to this reply  Show Profile  Reply with Quote

Thank you nutandboltdarlo for your help, very kind of you to reply to my question.

I managed to clear the problem myself (donít ask me how!) but I will definitely keep the link you sent in case it ever happens again.

Nice to know youíre there.

Regards,
Jody

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